HMRC asked to explain long phone waits
Some taxpayers are waiting for several hours to speak with an HMRC representative.
Some taxpayers are waiting for several hours to speak with an HMRC representative.
There’s less than one month before the self-assessment deadline.
Over 22,000 self-assessments were submitted between 24 and 26 December.
Tax receipts were down by £5.3 billion compared to October 2022.
The increase comes just months before the threshold freeze.